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Comments & Questions

 

Customer Comments & F.A.Q's...

 

We have customers in over 35 different countries. Here is a selection of the type of comments we receive from you...(thank you folks)

   

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Thanks for the disks, I enjoy them immensely. I was considering selling my KN7000 but my interest has been re-kindled with your superb style disks with the result that I now spend more time at the keyboard than I have for a very long time. I would have no hesitation in recommending these disks to others. I intend to get the all the disks for my KN7000 and have just placed my third order. Gareth Lewis - founder/editor of TECHPLUS Club magazine (Technote)

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Hi! again..........I just made a recording for my new tape, using one of the tracks on the Top Trax 1 disk and loved it. I am now ordering the remaining 6 disks in the series. EDDIE MAC, USA

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"The "Andrew Lloyd Webber" disk (KN6000-7000) is absolutely fantastic. I'm  GOBSMACKED!  A friend of mine has just been to see me so I played "I Don't Know How To Love Him" and he just sat there with his mouth wide open. It's STUNNING! Your a genius!" - Ray Beswick, Shaw, Lancashire.

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"...absolutely brilliant! A pleasure to buy from you. Super fast email delivery is fantastic" - Ian Austin, New Zealand.

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The "Andrew Lloyd Webber" disk is ABSOLUTELY FABULOUS - Arthur Bossons, UK

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'Baby Elephant Walk' is so realistic you can almost hear David Attenborough whispering his narration in the background. - Robert Webster email

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"I like everything about your company, very efficient, well packaged, very professional! I will be ordering one disk a month. GOODBYE YAMAHA, HELLO STYLE DISK WAREHOUSE!" - I. McKenzie, Fife.

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"Your disks are THE BEST, and your service is second to none! I would never have thought it possible to receive goods by return of post" - G. Wreford. Gwent.

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" Your disks are SIMPLY THE BEST and excellent value for money. If you are a beginner I highly recommend (one more time... singalong disk and book). The book is ideal for beginners as all notes have letter notation and no chord is harder than a 7th chord". - Julie Shackleton, W. Yorks.

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"I can't wait for the next disk - come on Neil, when's it going to be?" - D. Cantrell, Nottingham.

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"...excellent book ("Turn Professional")...and the last line had me giggling for weeks" - P. Snaith. Halifax.

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"Neil's book "TURN PROFESSIONAL" can be read by ANYONE - not just players. My wife has been in hysterics with the comedy content within it's pages. Very, very funny!" - G. Grayson. Portsmouth.

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"If all your work is as good as your TOP TRAX disks, you will soon be in the 6-zero bracket! Good luck!" - W. Thorley, Cornwall.

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"Your disks are bloody marvellous" - Mr. Lindop, Stoke on Trent,

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"The styles are better than the ones already in the (PSR730) keyboard" - George Kelly, Ireland.

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"Your COUNTRY GOLD disk for the PSR8000 is fantastic. I use it everyday!" - P. Vassan, Cumbria.

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"...couldn't believe it. 24 styles for £15, when others are offering 8 styles for more money" - G. McKay, Arbroath.

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“You have transformed my SMAC1200” - Dr. A.J. Dutton, Lincs.

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“Your Bossa Novas are superior to the factory settings” - Mr. J Hocking, Kent.

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"Please do some styles for Roland. You'd sow that market up too!" - D. Pickering, Somerset.

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“Your disks are the best I have heard” - P.D. Wilson, Essex.

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“Your disks are at least on a par with Technics’ own!” - D .W .Smith, Surrey.

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“I have more fun with your disks than any other make” - R. Lawson, Essex (teacher)

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“Top of the shop buys for me are from Neil Blake” - letter to a magazine from D. Knowles, Derbyshire

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“Your editing of sounds are superb. I never realised how much an instrument can change” - P.J.Hoskins, Essex.

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“The best value around today” - M. Pentith, Wales.

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“Crikey! You don’t hang about. Disks received almost by return post” - P. Vincent, Gwynedd.

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“World Of Easy Listening is excellent – easily my most used disk” -P. Baker, Bucks.

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“...the best I’ve ever had” - a comment about the FREE demo  Mrs. M. Simmons, Avon.

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“Take Your Partners is magic!” - B. Peckett, Sheffield.

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“All the disks I’ve had from you are absolutely brilliant” - D. G. Tracey, Essex.

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"The disks are absolutely fantastic, beautifully set out paper work and everything downloaded very easy" - S. Hurring, New Zealand.


All the above letters are genuine and are available for inspection at any time. Thank you for all your comments - please keep them coming.

 

Frequently Asked Questions (FAQs)

 

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If I order the disks to be sent by email, how are they delivered? They are sent as "Winzip" attachments, which require the free Winzip program to open them.

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Where do I get Winzip from and how do I use it? You can download it free of charge from www.winzip.com - we can supply simple instructions on how to use it with any disk you purchase.

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I don't know how to load disks into my instrument. Do you provide instructions? Yes, we usually do. If you don't receive instructions with your disk, please email or telephone us and we will send the details.

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How will I get to know about your new releases? You can subscribe to our free Update list. Simply send a blank email with the subject "Add to email list" and we will do so. If you place an order with us at any time, you are automatically added to the list.

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My disk is faulty, what do I do? Although this is rare, return the disk to us and we will replace it. Just send the floppy disk, not the case. This will cut down on postage both ways.

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When I tried to order a disk from you, I got as far as filling in the online order form, but when I tried to submit it, an error message came up saying that I hadn't filled in the BILLZIP part correctly. What's wrong? You must select a State from the drop-down menu - or if you don't live in the USA, scroll to the bottom of the menu and select "Not In The USA". Then, make sure you type in your zip code/post code in the box to the right of the menu.

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Do you accept house-callers? I'm sorry, but we have neither the facilities nor the insurance in place to do so. We work from offices within our home, so we have no display area or demonstration rooms. However, if you are considering a substantial purchase, a meeting could be arranged to demonstrate our goods - please contact me for more details.

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I have changed my instrument, but have many of your older disks which I need to upgrade to the new model. Can we work out a deal? Yes of course. Providing we have proof of your original purchase, we can exchange a disk (as long as its the same title) for approximately half price. You also get to keep your original to "sell on" to someone else to get a little money back that way. For example, if you had 'TOP TRAX 3' for the PSR8000 and want the SAME disk for the PSR2100, you'd get it for £10 rather than the retail price of £20. You will have to stress this in the "Comments" box in the online order form when placing your order.

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I don't quite follow the online ordering process. Can you walk me through the process of ordering a disk? OK , here we go in detail: 

 

Let's just say we wanted to order the "Instrumental Gold" Volume 1 to
be sent by email. Click here: http://www.stylediskwarehouse.com/psrinst.htm

 

Scroll down to the first gray box titled "Deliver By
Email". Click on that.

"Your Shopping Cart" should then open stating that the "Instrumental Gold 1"
disk is waiting to be ordered.

At the top right hand side of the screen you'll see a blue tick with the
words "Order Checkout" beside it. Click on that.

(if you want to go back to the website to browse some more, please click n the "CONTINUE SHOPPING" words at the top instead of your usual "BACK" button, as this sometimes merely ADDS further quantities to your selection)

A form will then appear for you to fill in. Here's where people usually go
wrong. Under the "Bill To..." section, fill out all the boxes, especially
the ones in bold type (Name,  Address 1, etc)

Where it asks for "City, State, Zip/PostCode" - your City or State go in the
FIRST box, then where it says "Please Select..." click on the down arrow
until the drop-down box appears. IF YOU DON'T LIVE IN THE USA, scroll right
down to the bottom of that list and you'll see the option "Not In The USA".
Highlight that. Then in the next box (to the right of that drop-down menu),
type in your POST CODE or ZIP CODE.

You can put ANYTHING in the "Phone" box, it doesn't have to be a valid
number if you don't want to leave it (we rarely use phone numbers anyway
unless there's a problem with your credit card details). For example, you
could just put "123". That would suffice.

If you want the disks sending to the same address as the one you've already
filled in, just click on the "Same As Billing" box in the "Ship To..." area.

Move to the bottom of the screen and fill in your card details including
what type of card it is (Visa or Mastercard)

When you've done all that, click on "Ready To Order" and a confirmation page
should appear. If everything is OK click, print this page out and click on
"Submit Secured Order". You will then get a receipt appear on screen for you
to print out giving you an order number. That's it! (If you've followed this
example through to the end and don't wish to place the order in the example,
simply email us telling us to disregard this order.)

Please retain this email to use as future reference.

 

 

 

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